Support Questions

How long until I get a response?
Support is available Monday – Friday. During this time you can expect a response to your inquiry within 24 - 48 hours from the time you submit a ticket. ...
Tue, 9 Sep, 2014 at 1:19 PM
Submitting a Feature Request
If you have a good idea you'd think would beneficial to VFB Pro, you can submit a feature request on the Ideas forum. If your idea gets enough vot...
Thu, 12 Feb, 2015 at 12:38 PM
Reporting a Bug
If you find a bug with Visual Form Builder Pro, please report it by submitting a ticket on this site. These are the types of bugs that can be reporte...
Thu, 12 Feb, 2015 at 12:39 PM
Holiday Schedule and Availability
Our support staff’s normal hours are Monday through Friday and response times are typically between 24 and 48 hours. During the holiday’s, support is no...
Tue, 13 Dec, 2016 at 8:05 PM